Policies

🦎 Shipping Policy – Handmade Reptile Transport Bags

Thanks for choosing our handmade reptile transport bags! Every item is crafted with care to ensure the safety, comfort, and style your scaly friends deserve during travel.

🧵 Processing Time

Each bag is made to order to ensure top-notch quality and craftsmanship. Please allow 5–7 business days for us to complete and prepare your item for shipping.

🚚 **Shipping Rates & Delivery Estimates**
We ship from Avella, PA using trusted carriers such as UPS and FedEx.

- **U.S. Domestic Shipping:** Estimated delivery is **2–5 business days** after your bag has shipped.
- **International Shipping:** Estimated delivery is **7–21 business days**, depending on your location and local customs processing.

Shipping costs are calculated at checkout based on weight and destination.

> Please note: Delivery times are estimates and may vary during holidays, weather disruptions, or carrier delays.

🌍 **International Orders**
We happily ship worldwide! International customers are responsible for any customs duties, taxes, or import fees. We are not responsible for shipping delays caused by customs.

📦 **Packaging**
All bags are shipped in eco-conscious or reusable packaging whenever possible. We take care to ensure your order arrives clean, secure, and ready for immediate use.

🧾 **Order Tracking**
As soon as your order ships, you’ll receive a confirmation email with tracking details so you can follow its journey.

🐍 Questions or Concerns?
If you have any questions about your order, special shipping needs (such as rush delivery or bulk shipments), or haven’t received your package within the estimated time frame, please contact us at Jessica@HissSlings.com. We’re always happy to help!

Thank you for supporting handmade and providing your reptiles with high-quality travel gear. Your trust means everything to us!

Let me know if you’d like to include info about custom fabric options, custom orders—I can help you add that in too!